Monthly Archives: October 2018

Why processes are so important for the digital enterprise?

By |October 11th, 2018|

Role of business processes in a digital company is far more important than in a traditional organization because digital organization literally consists of the digital business processes it implements.

Traditionally, most business processes are in possession of workers or groups of workers, in other words, process stakeholders. Every worker holds in memory, experience, notes or corporate […]

The role of BPM in the future of AI

By |October 10th, 2018|

BPM will become a key driving force behind further development of AI. Machine learning in business applications is blind without guiding role of BPM, similarly as a company is blind without its management.

Despite impressive success, AI is still in its infancy in respect to its literal involvement into high level business processes. Concurrently with the […]

Gap between process model and real process

By |October 8th, 2018|

There always exists a discrepancy between a model of business process, however well designed and accurate, and real execution of this process in a business environment. The reason for this gap is an unforeseen depth and hidden details inherent to any real process.

Real business model of organization is ultimately unlimited in its depth. Going from […]

Skills needed for digital transformation

By |October 4th, 2018|

The crucial skill needed for a digital transformation of business is the skill to transform business architecture. Surprisingly, most experts in digital transformation are fluent in digital aspects of their favorite platforms but cannot clearly explain and foresee its impact on business as a whole.

Too often digital transformation boils down to just implementation of certain […]

Agile Processes and Customer Experience

By |October 3rd, 2018|

Despite all fashionable favor, agile processes are a disaster in terms of customer outcomes. Imagine that you ordered a fridge but received a dishwasher instead. It is unlikely that you will be happy on this sort of creative agility. Customer process must be as precise and reliable as a Swiss clock.

It is another story that […]