Business Process Management

First sign of failure in a digital transformation

By |May 17th, 2018|

Most important indicator of failure in any business initiative is an absent plan or undefined implementation process, in other words, absent business model of the expected change. It is especially relevant to digital transformation due to its complexity and wide implications on the whole business structure.

The typical schema of transformation is more or less similar […]

How RPA bridges BPM initiatives?

By |May 16th, 2018|

RPA is often considered as an alternative or even replacement to BPM. However, both technologies are complementary and closely similar.

RPA plays an important role to introduce modern process governance and automation into business domain, which most desperately needs it, namely, outdated legacy IT systems missing any other alternatives to orchestrate and automate.

Implementation of RPA over […]

Why BPM is the way to manage and control robots?

By |May 14th, 2018|

Robotics is the most business focused environment in the world. Why? Because the only thing robots know and do is business, simply by virtue of their design and definition. Just imagine a robot walking along a street or watching TV for a leisure. It is an oxymoron. The ability to make something outside of business […]

Why BPM is the key to GDPR compliance?

By |May 1st, 2018|

BPM plays especially important role in all situations related to regulations and compliance. This is not accidental. Any regulation is a set of requirements and complementary procedures necessary to fulfill these requirements. Therefore, conformance to requirements can and should be expressed in a form of a business model. GDPR is just another standard to prove […]

First step to highest level customer experience

By |April 30th, 2018|

Customer experience is one of the most complex areas among business processes existing in organization. It stipulates its objectively induced high variability and personification. This might create an illusion that customer experience does not require any strict process and alignment and can be entirely delegated to personal distinction of individual workers with relevant qualification.

However, exactly […]

Urban legend: universal business platform

By |April 25th, 2018|

One platform to run the whole company is everlasting dream and obsession of IT world. Many companies consider it a blessing to decrease a number of deployed IT solutions. Few, however, think that it is exactly this diversity and complexity that ensures stability and flexibility of corporate IT systems.

Blind reliance on a single, even perfect […]

Relevant detalization for a business model

By |April 10th, 2018|

Real business models, as a rule, have many levels of hierarchy in diagrams closely related through diagram links. This approach is one of distinctive features of BPM, which up-folds a knowledge contained in individual diagrams to the scale of the universal enterprise model. Amount of diagram links and modeling levels usually associate with maturity of […]

Human or machine? Who will handle process better?

By |April 9th, 2018|

Dilemma between automation and manual execution is always a challenge for correct management decisions. It is not easy to decide, if an investment to automate a process will bring sufficient benefits and returns, especially, on a long term.

However, decision here should not be voluntary. There exist simple and reliable criteria to clearly distinguish relevance of […]

Process and content

By |April 3rd, 2018|

Process is a certain sequence of actions aimed to achieve certain business goal. As such this schema has no immediate value. Value appears when a process runs within an intended business environment.

Process cannot operate in vacuum. To start and achieve its goals process requires a set of initial conditions, prerequisites and actors, which further interact […]

Continuous process improvement and BPM

By |April 2nd, 2018|

Continuous process improvement is regularly mentioned among top priorities crucial for success in modern business. Exactly this demand for consistent and directed evolution explains increasing focus of organizations on BPM technologies.

Continuous improvement is impossible without detailed analysis and elaborate business model in place. Only valid model, which covers all aspects of business, can serve as […]