Human or machine? Who will handle process better?

By |2022-10-30T11:34:45+00:00April 9th, 2018|Categories: Business Process Management|Tags: , , , |

Dilemma between automation and manual execution is always a challenge for correct management decisions. It is not easy to decide, if an investment to automate a process will bring sufficient benefits and returns, especially, on a long term. However, decision here should not be voluntary. There exist simple and reliable criteria to clearly distinguish relevance [...]