The crucial skill needed for a digital transformation of business is the skill to transform business architecture. Surprisingly, most experts in digital transformation are fluent in digital aspects of their favorite platforms but cannot clearly explain and foresee its impact on business as a whole.
Too often digital transformation boils down to just implementation of certain digital platform or software titles. But software alone does not give any transformation as such. Vast majority of software solutions does not take care about peaceful coexistence and interaction with other similar solutions. Instead the goal is, as a rule, to eliminate competition. It often creates toxic and artificial alloys of randomly picked and poorly interoperable titles in IT landscape and business as a whole.
This explains ever growing demand of enterprises for universal business transformation technologies and skills capable to deliver smooth integration and evolution of existing business practice into digitally empowered and improved organization through efficient cooperation of workers and information technology into modern well managed business.
To succeed on this way, digital transformation must rely on architecture of business change. Carefully capture as-is processes, find a potential where digital components can improve these processes, draw expected to-be processes, estimate potential ROI and risks. These elementary BPM skills are too often absent or neglected, which leads to high rate of failures in transforming a business.