Privacy Policy

Effective date: May 22, 2019

Your privacy is important to us, and we are providing this Privacy Policy to explain our protection of personal information about you. The phrase “Personally Identifiable Information” in this policy shall refer to information or a combination of information that you provide to us through the Internet that can be used to uniquely identify you. We will not release any Personally Identifiable Informationabout you to outside parties without permission (except as needed to provide the goods or services you have expressly requested, or except in exceptional circumstances where this may be required by law or to protect legal rights). Our Privacy Policy is described in more detail below:

Collection and Use of Information

We may collect any content, record, or electronic communication of any kind, including Personally Identifiable Information, subject to applicable laws. This includes both information that you physically type into the computer keyboard, as well as other information collected, for example through Internet Protocol (“IP”) addresses and the use of “cookies” which may be placed on your computer when you access the site (See the “Cookies” Section Below).

We may collect Personally Identifiable Information about you (for example, requesting a combination of your name, telephone number, e-mail address, mailing address, employer or related information) in order to provide you with goods or services and in order to communicate with you. We may also collect and use Personally Identifiable Information for other reasons, such as marketing. We collect information from you when you subscribe to a newsletter, fill out a form, use live chat, open a support ticket or enter information on our site.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

We maintain full rights to any information collected on this site, and may freely collect and use such information, unless otherwise prohibited by this Privacy Policy or applicable law.

We may also collect, use and disclose information that is not Personally Identifiable Information (for example, we may keep track of, use or disclose aggregate statistics regarding the number of visitors to our website and other information that does not uniquely identify you).

Information Disclosure

We won’t transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell information about you.

We may share your account information with third parties in some circumstances, including: (1) with your consent; (2) to a service provider or partner who meets our data protection standards; (3) with academic or non-profit researchers, with aggregation, anonymization, or pseudonomization; (4) when we have a good faith belief it is required by law; (5) when we have a good faith belief that doing so will help prevent imminent harm to someone.

If we are going to share your information in response to legal process, we’ll give you notice so you can challenge it (for example by seeking court intervention), unless we’re prohibited by law or believe doing so may endanger others. We will object to requests for information about users of our services that we believe are improper.

Data Storage

We use third-party vendors and hosting partners for hardware, software, networking, storage, and related technology we need to run our services. We maintain two types of logs: server logs and event logs. By using our services, you authorize us to transfer, store, and use your information in the United
States and any other country where we operate.

Tracking & Cookies

A cookie is a piece of information that a web site transfers to the hard drive of your computer when you visit that site. A cookie allows a website to record your comings and goings with respect to that site; it can also allow the site to track which pages on the site you visit, and how often you visit them. Except for information regarding your comings and goings, the only personal information stored in a cookie is information that you supply yourself – a cookie cannot read data off your hard drive or read other cookies created by other sites.

We may use cookies, for example to facilitate our transactions, improve security, provide us with information as to which of our webpages are most popular, and enhance your experience on our site. We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. If you turn cookies off, It won’t affect the user’s experience .

Privacy Practices of Third Party Sites

This site may contain links or references to other companies or other sites. We are not responsible for the privacy policies or practices of any linked sites or referenced sites, or for the privacy policies or practices of any other third parties or third party sites. To the extent that you disclose Personally Identifiable Information to any linked sites, referenced sites or other third parties, different rules may apply to their use or disclosure of Personally Identifiable Information you disclose to them, and we encourage you to review their privacy policies before disclosing Personally Identifiable Information to them. We do not include or offer third-party products or services on our website.

Modifying or Deleting Your Personal Information

If you wish to have access to Personally Identifiable Information about you in our records, please contact us with your request at the mailing address or e-mail address located under the “Contacting Us” paragraph at the end of this Privacy Policy. You may also request that we update Personally Identifiable Information about you, or request correction of any factual errors that you believe may exist regarding this information. We will use commercially reasonable efforts to accommodate such requests.  You can change your personal information: by emailing us, by logging in to your account, by chatting with us or by sending us a support ticket.

Data Security

To prevent unauthorized access, and maintain data accuracy and the correct use of information, we have put in place appropriate procedures to safeguard and secure the information we collect online. While we cannot guarantee that loss, misuse or alteration to data will not occur, we try to prevent such unfortunate occurrences.

  • We only provide articles and information. We never ask for credit card numbers.
  • We do not use vulnerability scanning and/or scanning to PCI standards.
  • We use regular malware scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: we will notify you via email within 5 business days, we will notify the users via in-site notification within 5 business days.

Email from us

Sometimes we’ll send you emails about your account, service changes or new policies. You can’t opt out of this type of “transactional” email (unless you delete your account). But, you can opt out of nonadministrative emails such as digests, newsletters, and activity notifications through your account’s “Settings” page.

When your interact with an email sent from us (such as opening an email or clicking on a particular link in an email), we may receive information about that interaction. We won’t email you to ask for your
password or other account information. If you receive such an email, please send it to us so we can investigate.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders.
  • Send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with legislation, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us following the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.


This website is not directed toward children under thirteen years old, and we do not knowingly collect or use information from children under the age of thirteen through this site without first obtaining parental permission.

Data Protection for European Union

If you are a resident of the European Economic Area (“EEA”), in order to provide our websites, products, and services to you, we may send and store your Personal Data outside of the EEA, including to the United States. Please read our Data Protection Statement for European Union Users for additional information.

Changes to this Policy

We may periodically update this Policy. We’ll notify you about significant changes to it. You will be notified of any Privacy Policy changes on our Privacy Policy Page.

If we are involved in a merger, acquisition, bankruptcy, reorganization or sale of assets such that your information would be transferred or become subject to a different privacy policy, we’ll notify you in advance so you can opt out of any such new policy by deleting your account before transfer.

Agreement to Terms.

By your use of this site, you hereby agree to the terms of this Privacy Policy and consent to the collection and use of information as discussed in this Privacy Policy. We reserve the right to change this Privacy Policy at any time. If we decide to change the Privacy Policy, we will post any changes on this website. Any such changes shall be effective upon posting on the website. By accessing the site following the posting of changes to this Privacy Policy, you agree to all such changes.

By your use of this site, you also hereby agree to the full Terms and Conditions of the site, which are incorporated into this Privacy Policy by reference. Please carefully review the these Terms and Conditions.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

CaseAgile OÜ
Sakala tn 7-2, Tallinn 10141, Estonia
p: +1 (631) 954-4723
f: +1 (631) 402-1094