Case is a grouping container for business objects and processes. None is a replacement or an inclusive container for another. Both are equally important for a balanced BPM solution. Well measured combination of case management and process orchestration where either side never overweight another is essential in a successful BPM initiative.
Business structures, especially on large enterprises, are quite stable. This stability relates to real business assets behind these structures, such as production facilities and employees. Business processes express relations between these objectively existing business objects. This implies stability of these processes. To scrap process entirely, one must sell or dismiss production facilities, fire workers and [...]
Perfect process is an abstraction, which predefines and motivates all development of BPM. Perfect process does not exist literally in most cases. Rather, it serves as an asymptotic, which represents a reference point for any process improvement. In this sense, perfect process is a cornerstone and an ultimate goal of process mapping, analysis and governance [...]