Business process management

The role of BPM in the future of AI

By |October 10th, 2018|

BPM will become a key driving force behind further development of AI. Machine learning in business applications is blind without guiding role of BPM, similarly as a company is blind without its management.

Despite impressive success, AI is still in its infancy in respect to its literal involvement into high level business processes. Concurrently with the […]

Gap between process model and real process

By |October 8th, 2018|

There always exists a discrepancy between a model of business process, however well designed and accurate, and real execution of this process in a business environment. The reason for this gap is an unforeseen depth and hidden details inherent to any real process.

Real business model of organization is ultimately unlimited in its depth. Going from […]

Skills needed for digital transformation

By |October 4th, 2018|

The crucial skill needed for a digital transformation of business is the skill to transform business architecture. Surprisingly, most experts in digital transformation are fluent in digital aspects of their favorite platforms but cannot clearly explain and foresee its impact on business as a whole.

Too often digital transformation boils down to just implementation of certain […]

Agile Processes and Customer Experience

By |October 3rd, 2018|

Despite all fashionable favor, agile processes are a disaster in terms of customer outcomes. Imagine that you ordered a fridge but received a dishwasher instead. It is unlikely that you will be happy on this sort of creative agility. Customer process must be as precise and reliable as a Swiss clock.

It is another story that […]

Lead causes of sub-optimal process performance

By |September 26th, 2018|

One of most evident but widely neglected reasons for poor process performance in a company is a failure to recognize a process as such. Systematic process mapping is an essential factor for efficient process governance and optimization of business performance. However, organizations often miss to distinguish processes they run and to reveal them as business […]

Why every company should have a process architecture?

By |September 21st, 2018|

Every company runs certain business processes, either documented or not. These processes can be simple or complex, depending on how big and complex is the company. Collection of processes comprises certain structure. To name this structure ‘architecture’ or not, is a matter of taste.

Suppose you decided for a short trip outdoor and intend to pitch […]

Most needed BPM skills

By |September 17th, 2018|

Cross-disciplinary architecture is among crucial and often neglected factors of BPM initiatives. Compatible multi-domain modeling is rarely available or seen as priority in BPM projects in favor of local automation tasks. However, exactly transparent and scale-able process collaboration across an organization determines long term success of the digital transformation.

The ability to capture a consistent view of […]

The best way to start RPA project

By |August 7th, 2018|

Although popular and widely discussed recently, RPA by definition is very limited technology, not a panacea on IT problems existing in a company. In this capacity, RPA is senseless and dangerous when applied alone.

Technically, RPA is a fragile collection of scripts, which are difficult to impossible to adapt on even slightest change in business environment. […]

Why it is important to combine RPA with BPM?

By |July 31st, 2018|

RPA mission is automation of processes. BPM focus is on process modeling and management. If RPA is done without BPM, it implies unmanaged processes. Unmanaged processes are especially dangerous when they are robotic processes bare of any human control and supervision. Implementing RPA without BPM is direct way to erasing control in an organization.

On another […]

Why digital transformation is so important for smaller companies?

By |July 30th, 2018|

Major companies are not easy to transform digitally due to inertia of a large structure and deeply rooted traditions. Diverse IT landscape and distributed faculties make it especially difficult and expensive to migrate established business routine.

On the contrary, smaller companies can quickly transform their operations into digital field due to limited footprint and simpler workflows. […]