Perfect process

Perfect process is an abstraction, which predefines and motivates all development of BPM.

Perfect process does not exist literally in most cases. Rather, it serves as an asymptotic, which represents a reference point for any process improvement. In this sense, perfect process is a cornerstone and an ultimate goal of process mapping, analysis and governance initiatives. Perfect process is notorious “zero” point, which delimits all system of coordinates and dimensions in BPM continuum.

Perfect process serves as a pole for a compass of every BPM practitioner. It is questionable, if a life exists on a pole, if it is a comfortable or proper place for a living. Nevertheless, it doesn’t diminish a distinctive role of poles in day to day navigation.

I took this simplistic 2D curve just for a visual perception. Of course, real business systems bear far higher dimensions and incomparably more variability. However, even this illustration should clearly highlight generic asymptotics existing in real business models and revealed through simulations and modeling of business scenarios. Importantly, one must be careful with setting of business goals in a sense that they must be attractors in terms of convergence, i.e. representing stable universal points for convergence. Otherwise, efforts on achieving factious mirages will just dissipate enormous business resources in random fluctuations. In this sense, selection of an perfect process is a cornerstone of success on a level of company’s mission.

Asymptotic is an ideal. Ideal can be destructive. After all, it is quite a deep thought, even apart from business. But it is an area of psychology and philosophy, rather than of BPM. If one heads an ideal blindly, without consideration of own circumstances, it will most likely result in a broken neck (in personal exercise) or more casualties (in case of a leader). Here, however, not an ideal should be blamed but, rather, its followers.

But even more likely, any action without clearly defined goal will be destructive. In this sense, perfect process is always a goal, if not literally reachable, then, at least, well understood and observable by all involved parties. Therefore, it is always crucial to stop timely heading for a perfection. But, at the same time, it is crucial to always have a perfection in view, even if not reachable.