In its early days Facebook had a famous motto "Move fast and break things" once coined by Mark Zuckerberg. In fact, this principle is typical for every startup. In a wider sense, it is also well known fact of economics that developing economies grow much faster than developed ones. When a company grows big it [...]
The progress of digital technologies is so rapid, so many new promising products appear every day that it creates a false illusion of infinite opportunities to transform an organization. No matter what bright options were missed yesterday, tomorrow will bring even more and better alternatives. This might be a classical argument of a manager who [...]
Perhaps, one of the worst and most deeply rooted practices in BPM is doing it without established methodology. On most primitive level, BPM often begins as a set of diagrams drawn in a standard office package. When there accumulates significant amount of diagrams and process descriptions, the magic word BPM comes in mind and a [...]
Micro-services is a technology, which enables creation of enterprise applications from small functional blocks distributed across heterogeneous server environments. Micro-services gain popularity due to increasing cloud adoption across organizations undergoing digital transformation. Due to their principal positioning as interoperable blocks of business logic, micro-services win an increasing attention among BPM professionals as a valuable resource [...]
Most important indicator of failure in any business initiative is an absent plan or undefined implementation process, in other words, absent business model of the expected change. It is especially relevant to digital transformation due to its complexity and wide implications on the whole business structure. The typical schema of transformation is more or less [...]
RPA is often considered as an alternative or even replacement to BPM. However, both technologies are complementary and closely similar. RPA plays an important role to introduce modern process governance and automation into business domain, which most desperately needs it, namely, outdated legacy IT systems missing any other alternatives to orchestrate and automate. Implementation of [...]
Robotics is the most business focused environment in the world. Why? Because the only thing robots know and do is business, simply by virtue of their design and definition. Just imagine a robot walking along a street or watching TV for a leisure. It is an oxymoron. The ability to make something outside of business [...]
BPM plays especially important role in all situations related to regulations and compliance. This is not accidental. Any regulation is a set of requirements and complementary procedures necessary to fulfill these requirements. Therefore, conformance to requirements can and should be expressed in a form of a business model. GDPR is just another standard to prove [...]
Customer experience is one of the most complex areas among business processes existing in organization. It stipulates its objectively induced high variability and personification. This might create an illusion that customer experience does not require any strict process and alignment and can be entirely delegated to personal distinction of individual workers with relevant qualification. However, [...]
One platform to run the whole company is everlasting dream and obsession of IT world. Many companies consider it a blessing to decrease a number of deployed IT solutions. Few, however, think that it is exactly this diversity and complexity that ensures stability and flexibility of corporate IT systems. Blind reliance on a single, even [...]