There exists definite psychological barrier and prejudice against BPM, both among management and workers, in perceiving BPM as too mechanical and “soulless” technology. It is important in this respect to stress crucial “human” dimension of BPM, which saves workers from enormous time losses on boring routine tasks and unlocks incredible potential for improvisation and creativity.

Of course, all these factors will reveal into reality only in case when both a company and BPM implementation team share positive values and determination for improvement. Too often, reluctance in regard to new technologies in general and BPM in particular simply manifests a desire to avoid changes, escape continuous learning and reorganization of familiar working environment.