One crucial and often underestimated impact of AI on all business environments is recent development of autonomous robotics, which moved robots from narrow industrial segment to mass consumer market. With computing power of an average smartphone exceeding capacities of supercomputers just few years ago, this increasing population of artificial brains just awaits engineers to give those wheels, wings, legs and arms for autonomous existence.
We can see these now in every home (take, e.g. robotic vacuum cleaners) and on ever increasing rate in business environments, where AI rapidly comes out of limited areal of desktops and server racks into real world. Autonomous AI devices and IoT become a new and rapidly growing class of business units, which involve into all essential business processes alongside with humans.
With this new quality growth of workforce, BPM becomes essential as never before. With more or less success, you can manage a collective of humans even without any knowledge of BPM. But it is simply impossible to manage in plain words robots, which simply do not know any other language, except for workflows, tasks and process chains.
Robots and AI turn BPM into the only way to manage modern business.