Mobile experience is one of the most important factors, which incredibly extended BPM scope. Mobile devices have broken traditional BPM borders and made process actors mobile in literal sense enabling them to go outside of traditional office environments and desktops. This is even truer for mobile AI business units emerging with IoT. Mobile capabilities merge BPM with real world where everybody can view and ‘sense’ it outside of traditional computer environments. No doubt, all future development of BPM will be closely related with mobile experience.

It is hard to tell, if stationary (not mobile) environments and devices should still be considered. On a client side, a border between notebook / tablet / phone / gadget becomes increasingly vague, while all these are ultimately mobile devices. Desktop workstations are gradually squeezing into narrow technology niches. Server environments rapidly move into distributed clouds. It is hard to tell, if there will remain anything isolated from mobile experience in very near future. Surely, it will crucially impact BPM, which is aimed to govern and orchestrate this new mobile reality.

Please see below a summary on usage share of operating systems, which gives an approximate view on current distribution of mobile platforms worldwide.

statcounter_os_worldwide_december_2016_map

https://en.wikipedia.org/wiki/Usage_share_of_operating_systems

http://marketingland.com/digital-growth-now-coming-mobile-usage-comscore-171505